The loaddelivered standard: Unmatched Service
1. Dedicated Solutions Team
You’re more than just another account to us. As a customer, you have a dedicated team of experts available at all times, plus your own customized technology to automate workflows and increase efficiency. Hyper-focused on you, your team deeply understands your business and provides you with intelligent, proactive solutions.
Additionally, our after-hours and weekend service ensures continuous capacity, constant visibility, and careful attention to your shipments 24/7/365.
2. Tier 1 Carrier Network
There are thousands of carriers and brokers out there, but it’s difficult and costly to know which companies you can trust. We are committed to working with those that meet the LoadDelivered Standard, your standard, and most importantly your customers’ standard. To ensure a minimum of 98% on-time performance, we put our carriers through a rigorous scorecard process to ensure continuous compliance. Our carriers are SmartWay certified, have low claims ratios, and are equipped with GPS tracking and 24/7 dispatch.
3. Easy to do business with
The right 3PL should help your business grow, not hold it back. Unlike our competitors, we efficiently leverage web-based tracking systems and seamlessly integrate via EDI and API. With a focus on innovation and automation, we provide scalable solutions that eliminate room for error and give you complete transparency. From onboarding to accounts payable, your experience is simple and stress-free.
We can provide contracted pricing and capacity as a primary carrier on your most important lanes. How? By creating customized routing guides and contracting your freight to a unique network of owner-operators and national carriers that other 3PLs don’t have access to.
Through our fixed price services, we strive to honor static pricing regardless of where we fall on your routing guide, and without the added pressure of volume commitments.
Whether you have a short-term project, a long-term project, waves, or other duration-specific needs, you can rely on us to handle it. We have the ability to dedicate a specific amount of reliable capacity at a static price depending on your requirements.
If all else fails, we offer spot and surge capacity to keep your freight moving seamlessly. Whether you need assistance with overflow, recovery loads, or seasonal spikes in demand, our solutions keep your customers happy and minimize disruptions in your supply chain.
Learn How Our Customers Win
See a few real-world examples of how we solve our customers' most challenging supply chain issues every day.
Rates vs. On-Time Performance
This white paper explores the relationship between price and service—specifically how over-the-road (OTR) carrier rates affect on-time performance and acceptance ratios.Get the White Paper
Learn the facts about temperature controlled shipping and how Load Delivered Logistics can keep your cold chain running smoothly.Get the White Paper