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Category: Customer Service

62 Results

Reducing Transportation Costs with Vendor Conversion

LDL Voice

Shippers are spending an increasing amount of money on freight transportation. Rising rates and capacity constraints have forced shippers to re-examine carrier relationships, find new ways to optimize routes and capacity, and leverage data to mitigate cost increases. One cost-saving strategy? Vendor Conversion.

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Contract Rates in 2018: Adjusting to the New Reality

Ross Vigil

Last year, we predicted that contract rates would increase. Now that we’re deep into the first quarter of 2018, that new reality is sinking in and shippers are doing what they can to get the most out of their transportation spend while avoiding costly disruptions.

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E-Commerce Delivery Demands: Overcoming Short Lead Times

LDL Voice

E-commerce is growing, more than 15 percent last year alone, but the delivery infrastructure is struggling to get the nearly $395 billion in orders to customers on their terms. To compete, both manufacturers and retailers must streamline fulfillment processes and find cost effective ways to deliver products to customers under tight deadlines.

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