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Category: Customer Service
59 Results6 Must-Read Blog Posts about Trucking, Logistics, and the Food Supply Chain
From ELD impacts to the driver shortage to food safety, here are six must-read articles to help you navigate today’s changing logistical landscape.
Read MoreInternational Roadcheck 2018: Brace for Inspections and Tight Capacity
Scheduled for June 5-7, the Commercial Vehicle Safety Alliance (CVSA) annual Roadcheck event will affect commercial motor vehicles, carriers, and drivers across the continent.
Read MoreDwelling on the Dwell Time Problem: Save Money, Save Lives
The Electronic Log Device (ELD) Mandate of 2017 has fueled many discussions as of late, including those about driver dwell time. What may be most surprising about the consequences of the dwell time problem is that it takes a toll in human lives.
Read MoreHow Rising Trucking Expenses are Driving Price Increases for Shippers
The trucking industry is facing a number of challenges in 2018, making it a tough year for moving freight. Rising operational costs are largely to blame. Trucking expenses are expected to rise 8% to 10% this year, and as a result, shippers’ prices are increasing as well.
Read MoreAddressing America’s Truck Parking Problem
Everyone gets frustrated when searching for parking, but when you’re driving an 18-wheeler, finding a spot to take a break or park overnight can be daunting. That’s because there are about 1.5 million truck drivers on the road at any point in time yet fewer than 400,000 available parking spots.
Read MoreFSMA: Do You Know What You Are Responsible For?
While many companies have been compliant with the FDA's Food Safety Modernization Act (FSMA) for years, others remain unprepared. Whether you’re a shipper, broker, carrier, or receiver, below is a guide to the rule and several checklists to help you.
Read MoreReducing Transportation Costs with Vendor Conversion
Shippers are spending an increasing amount of money on freight transportation. Rising rates and capacity constraints have forced shippers to re-examine carrier relationships, find new ways to optimize routes and capacity, and leverage data to mitigate cost increases. One cost-saving strategy? Vendor Conversion.
Read MoreContract Rates in 2018: Adjusting to the New Reality
Last year, we predicted that contract rates would increase. Now that we’re deep into the first quarter of 2018, that new reality is sinking in and shippers are doing what they can to get the most out of their transportation spend while avoiding costly disruptions.
Read MoreELDs Increase Demand for Team Drivers: 4 Ways to Mitigate Risk and Expense
Now that the ELD Mandate is in place, and Hours of Service are being strictly enforced in most states, tweener shipments that used to deliver within 24 hours are no longer possible. As a result, shippers are left unprepared and scrambling to secure team drivers to avoid disruptions or delays.
Read MoreWhat Carriers Want: 5 Characteristics of a “Broker of Choice”
Smart shippers value relationships and will make bold moves to attract and retain quality carriers. But what about 3PLs and brokers? Brokers must be equally concerned about attracting and retaining the best carriers—those that consistently deliver freight on time and intact.
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