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Category: Customer Service

55 Results

Addressing America’s Truck Parking Problem

LDL Voice

Everyone gets frustrated when searching for parking, but when you’re driving an 18-wheeler, finding a spot to take a break or park overnight can be daunting. That’s because there are about 1.5 million truck drivers on the road at any point in time yet fewer than 400,000 available parking spots.

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FSMA: Do You Know What You Are Responsible For?

LDL Voice

While many companies have been compliant with the FDA's Food Safety Modernization Act (FSMA) for years, others remain unprepared. Whether you’re a shipper, broker, carrier, or receiver, below is a guide to the rule and several checklists to help you.

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Reducing Transportation Costs with Vendor Conversion

LDL Voice

Shippers are spending an increasing amount of money on freight transportation. Rising rates and capacity constraints have forced shippers to re-examine carrier relationships, find new ways to optimize routes and capacity, and leverage data to mitigate cost increases. One cost-saving strategy? Vendor Conversion.

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Contract Rates in 2018: Adjusting to the New Reality

Ross Vigil

Last year, we predicted that contract rates would increase. Now that we’re deep into the first quarter of 2018, that new reality is sinking in and shippers are doing what they can to get the most out of their transportation spend while avoiding costly disruptions.

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E-Commerce Delivery Demands: Overcoming Short Lead Times

LDL Voice

E-commerce is growing, more than 15 percent last year alone, but the delivery infrastructure is struggling to get the nearly $395 billion in orders to customers on their terms. To compete, both manufacturers and retailers must streamline fulfillment processes and find cost effective ways to deliver products to customers under tight deadlines.

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