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Category: Customer Service

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Carrier Rate Trends in Q4 and Beyond

LDL Voice

COVID-19 and other impacts are shaping the transportation industry in unexpected ways. As we move to the fourth quarter of 2020 and beyond, shipping business conditions may continue to fluctuate. To understand carrier rates in the meantime and where they may go in the future, LoadDelivered has identified four trends to watch.

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Vendor Compliance Programs Resume as Volumes Normalize After COVID-19 Surge

LDL Voice

As panic buying and freight volumes surged in late March, distribution centers were in chaos. Several retailers suspended their vendor-compliance penalties to provide relief to their suppliers. Now that volumes are normalizing, suppliers are beginning to incur fines and penalties once again for performance issues. Carrier performance is more important than ever.

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Reduce Empty Miles and Everyone Wins

LDL Voice

Empty miles are everybody’s problem, especially now that hours-of-service (HOS) limitations under the Electronic Log Mandate (ELD) can take drivers off the roads. Winning the long game requires cohesive shipping networks that limit empty miles and keep drivers rolling—while creating mutually beneficial scenarios for shippers and carriers alike.

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Season of Giving: How the Transportation Industry is Giving Back

LDL Voice

The holiday season is upon us. This special time of year is about giving back to those in need. There are many people who will go through this holiday season without food, shelter, proper clothing, and more. Now more than ever, it is important for companies to give back, as they have the means to make real change.

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