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Category: Customer Service
69 ResultsVideo: National Truck Driver Appreciation Week 2020
To celebrate National Truck Driver Appreciation Week 2020, LoadDelivered team members take time to thank the drivers in our network.
Read MoreCarrier Rate Trends in Q4 and Beyond
COVID-19 and other impacts are shaping the transportation industry in unexpected ways. As we move to the fourth quarter of 2020 and beyond, shipping business conditions may continue to fluctuate. To understand carrier rates in the meantime and where they may go in the future, LoadDelivered has identified four trends to watch.
Read MoreBoost Efficiency and Reduce Costs with Drop Trailer Programs
Excessive dwell time (the total time a driver spends at a facility to deliver or pick up a load) is costly for both carriers and shippers. One effective solution is drop trailers.
Read MoreWhat You Need in a Direct Store Delivery Partner
Retailers, distributors, and manufacturers alike are increasingly under pressure to reduce costs and increase speed to market. One proven model for meeting demand quickly is Direct Store Delivery (DSD).
Read MorePandemic Effects on the Supply Chain—and How to Make a Difference
As we move into the next phase of the COVID-19 pandemic, businesses are beginning to re-open, but how that will play out remains one of the biggest questions of all. For now, shippers, carriers, and individuals can make a difference by taking steps to help businesses survive.
Read MoreVendor Compliance Programs Resume as Volumes Normalize After COVID-19 Surge
As panic buying and freight volumes surged in late March, distribution centers were in chaos. Several retailers suspended their vendor-compliance penalties to provide relief to their suppliers. Now that volumes are normalizing, suppliers are beginning to incur fines and penalties once again for performance issues. Carrier performance is more important than ever.
Read More10 Reasons to Meet with LoadDelivered at the Food Shippers of America Conference Next Week
Headed to the Food Shippers of America (FSA) Conference in Orlando next week? We’ll have several team members on site to discuss all things related to food and beverage transportation. Here are 10 things to ask us about at the conference this year.
Read MoreReduce Empty Miles and Everyone Wins
Empty miles are everybody’s problem, especially now that hours-of-service (HOS) limitations under the Electronic Log Mandate (ELD) can take drivers off the roads. Winning the long game requires cohesive shipping networks that limit empty miles and keep drivers rolling—while creating mutually beneficial scenarios for shippers and carriers alike.
Read MoreHow to Describe Logistics to Your Family Over the Holidays
With the holiday season upon us and family gatherings in our future, we asked LoadDelivered team members to explain what it is we do each day to help you answer the inevitable question asked around the dinner table.
Read MoreSeason of Giving: How the Transportation Industry is Giving Back
The holiday season is upon us. This special time of year is about giving back to those in need. There are many people who will go through this holiday season without food, shelter, proper clothing, and more. Now more than ever, it is important for companies to give back, as they have the means to make real change.
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