Logistics Support Specialist – After Hours/Weekend

The Opportunity:

Your main assignment in this role is to provide continuous operational and coverage services to our accounts after normal operating hours. This is a key position in delivering an uninterrupted, unparalleled client experience around the clock. Successful candidates will have the opportunity to graduate into one of our full-time positions as a Carriers Sales Representative or Client Account Executive. Some of the specific job duties include, but are not limited to:

  • Handle daily communication including inbound calls and e-mails
  • Perform track and trace activities
  • Update internal team, customers, and computer systems with all tracking correspondence
  • Relay pertinent shipment information to carrier partners
  • Participate in procuring capacity for any available shipments during your hours
  • Respond, monitor & resolve all issues in an urgent matter
  • Provide excellent customer service

What we’re looking for:

  • Positive and enthusiastic attitude
  • Familiarity with computer systems
  • Team player and solution-orientated
  • Highly organized with attention to detail
  • Excellent written and verbal communication skills
  • Strong sense of urgency with the ability to multi-task
  • Available to work 25 hours per week
  • Must work 4 shifts per week (two of which must be weekend shifts), plus holidays
  • Flexible availability

About LoadDelivered

LoadDelivered is the freight management division of Capstone Logistics, a billion-dollar supply chain entity with rapidly growing capabilities in transportation, warehouse and distribution center support, yard management, last mile delivery, supply chain analytics/ optimization, and more. We’ve earned a spot on the Inc. 5000 list of the fastest-growing private firms in America for sixth consecutive years. In addition, LoadDelivered was included on the Crain’s Fast 50 list of the fastest-growing companies in Chicago, named a Top Freight Brokerage Firm based on net revenue by Transport Topics, and recognized by Food Logistics as both a Top 3PL & Cold Storage Provider and a Top Software & Technology provider.

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